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Policy

 

Shipment 

All orders are shipped first class using the United States postal service. Orders take approximately 4 weeks or less to ship. Each piece is hand made once your order is placed.

US clients:

Once shipped, US orders will arrive in 2-5 days. You will receive a tracking number for your order. We are not responsible for lost or stolen packages. 

International clients:

We ship world wide. at this time only using USPS first class. Once shipped orders can take anywhere from 10 days to 2 months. Once your order has left the US there is unfortunately no way to track your package. Please use your most secure address. We are not responsible for lost of stolen packages.

 

Returns and Exchanges

Because of the handcrafted and custom nature of our work we do not accept returns or exchanges.

We are strict about this policy. Please make an informed purchase by reading each description theroly. If purchasing a ring know your ring size. If you are unsure any local jewelry store can size your finger. It is important to us that each and every client is happy with there purchase.

 

 FAQ

Q: What is the difference between your couture jewelry and your regular jewelry?

A: Couture is one of a kind. This is the original casting of the wax I carve to make my work, using the lost wax method. With my "regular" jewelry It is the same process, but I am able to replicate the original sculpture by making a mold and injecting the mold with a special type of wax, and then again using the lost wax method I turn the wax to metal. 

Q: What is the difference between brass and white brass?

A: Brass is gold colored and white brass is silver colored.

Q: My chain broke, what do I do?

A: Take your necklace to a local jewelry store, they can fix your necklace in a few minutes!

Q: How do I take care of my Blinker?

A: These are special pieces, take care of them. Do not get them wet, It won't ruin your piece but it will slow down the reaction time of the blinking eye. Take them off before you go to bed. The shine will eventually fade, do not use liquid solutions to gain shine. A polishing cloth will work just fine!

Q: Who made my piece of jewelry?

A: Putting her loving energy into each piece, the designer herself, Kt Ferris makes each and every blinker. Using all the old school techniques this is genuine hand made jewelry.